Shipping & Returns
Shipping Policy
All orders placed are processed within 1-3 business days. We do not ship on weekends or nationally observed US holidays. Peak holiday seasons and sale periods may take up to 2-4 business days to process.
You will receive a confirmation email then a second email with tracking information. For questions regarding your shipment please reply to either email.
Free standard shipping on all orders over $100 after discounts applied and before taxes. Expectation is delivery with in 3-7 business days from ship date. For all orders less than $100 standard ship rate will be calculated via USPS for a 3-7 day expectation of delivery from ship date.
Any delivery delays experienced after ship date is not figured in the estimated delivery time and is not the responsibility of A Pinch of Class.
Local pick up will be available if you so choose. Please note this on your order screen. You will receive a confirmation email. Once your order is ready for pick up you will receive an email letting you know and giving you options for pick up time.
It is the customer's responsibility to ensure the correct shipping address is provided.
Return & Exchange Policy
ALMOST all items are eligible for a return, please see below for exceptions & rules:
· Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
· Original tags (if applicable) must be attached & intact.
· If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
· Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping.
o Shoes returned using the shoe box as the shipping box, or shoes returned without their original shoe box are subject to a restocking fee (this restocking fee can vary from $5 up to $25 depending on original purchase price of the shoes). Additionally, all return shipping costs are the responsibility of the customer.
· Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
o Intimates (i.e. Self Adhesive Bras), Face Masks, and Jewelry
o Hats and Beanies
o Any items marked 50% off or more at time of sale
o Gift cards
o Please note: Items will be shown as final sale when they are put in your cart and will also show up as final sale on the receipt included with your order.
· How To Make A Return
· Return for an exchange:
· We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).
· Return shipping costs are the customer’s responsibility. If using a label provided through our return portal, the customer agrees to have the cost of the shipping withheld from their refund.
· The shipping cost can vary from $5 up to $25 depending on the weight of the returning package.
· Return for store credit:
· Must be postmarked within 30 days of the delivery date.
· If using a label provided through our return portal, shipping is free (U.S. customers only). Otherwise shipping costs are the customer’s responsibility.
· Send back the return yourself, using whichever shipping method you prefer (address provided below)
· Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!
· Please provide either the original receipt or include a piece of paper with your name and order number in the package.